POST
Describe the work. A ticket id is the idempotency key.
Docs · API
Accepted, then a ticket.
Agent API is published on Pilot and up. Sequence: POST → 202 Accepted → queue → status analog. Observe-by-default. Not SignalR. Not a live green socket on this host.
202 Accepted
The job is queued. We do not pretend the ship already passed.
Observe
Status analog. SAMPLE watermarks stay. Same-origin tab sync is BroadcastChannel, labeled as such.
Desk sits
Talk Route seats the specialist from the work you describe. You do not need the job title.